Privacy Policy

Understand how Shambani by Protend handles account and farm-related information.

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1. Introduction

Shambani by Protend helps farmers and farm teams manage farms, areas, seasons, production, tasks, and related records. This Privacy Policy explains how we collect, use, and protect personal and farm-related information when you use the app.

2. Information We Collect

Depending on how you use the app, we may collect:

  • Account information such as username, optional first name, last name, and phone number.
  • Farm management data such as farms, areas, seasons, production records, tasks, materials, reservoirs, and notes.
  • Technical information needed to operate the app, such as browser information, IP address, and authentication session data.

3. How We Use Information

We use the information processed through Shambani by Protend to:

  • Provide the core farm management features of the app.
  • Authenticate users and keep accounts secure.
  • Support reporting, dashboards, and operational records across farms and seasons.
  • Maintain, improve, and troubleshoot the platform.

4. Sharing of Information

We do not sell your personal information. Information may only be shared when necessary to operate the platform, comply with legal obligations, or when you explicitly authorize access within your organization.

5. Data Security

We apply reasonable technical and organizational safeguards to protect account and farm data. No system is completely risk-free, so users should also protect their passwords and access devices.

6. Cookies and Sessions

Shambani by Protend uses cookies or similar session mechanisms to keep users signed in, remember selected context such as the active farm, and support essential app functionality.

7. Data Retention

We retain account and operational data for as long as needed to provide the service, preserve business records, support audit history, and comply with legal obligations.

8. Your Choices

Depending on your role and permissions, you may be able to review or update your profile information, change your password, deactivate your account, or request account closure through the app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be made available in the app.

10. Contact

If you have questions about this Privacy Policy, please contact Protend through your normal support or administrative channel.